Frequently asked questions
Orders & Delivery
How much is shipping?
Shipping is FREE on every order across India.
When will my order arrive?
Orders are dispatched within 1 working day and usually delivered in 3–7 working days. Enter your pincode on the product page to see an estimated delivery date. See our Shipping Policy for details.
How do I track my order?
You will receive a tracking link by SMS/email as soon as your order is dispatched. You can also check its status on our Track Order page.
Do you offer Cash on Delivery?
Yes, Cash on Delivery is available at checkout.
Products
What is in one pack?
24 natural havan cups and 1 stand/plate.
How long will one pack last?
With one havan a day, one pack lasts 24 days, almost a month.
Does it contain perfume or chemicals?
No. The fragrance comes only from natural ingredients: desi ghee, guggal, loban, kapoor and havan samagri.
Does it make a lot of smoke?
About as much as a small havan. Light it in a well-ventilated space.
Can I use it every day?
Yes. It is made for daily puja, aarti and meditation.
How do I light it?
Place the cup on the stand or plate that comes in the box, light the top rim with a matchstick or diya, and when a flame appears, gently blow it out. The cup keeps smouldering and fills your home with the fragrance of a havan.
Returns & Payment
What if my product arrives damaged or wrong?
Email mangalhavan@gmail.com with an unboxing video within 48 hours of delivery and we will send a free replacement. Details: Return & Refund Policy.
How do I cancel an order?
Email us before your order is dispatched and you will get a full refund.
Is payment safe?
Yes. All payments go through Shopify's secure checkout. We never store your card details.
Still have a question? Contact us.